Skip to main content
N I Direct government services

Main navigation

  • Home
  • News
  • Contacts
  • Help
  • Twitter
  • Facebook
  • YouTube
  • RSS

Translation help

Translate this page

Select a language

  • Afrikaans — Afrikaans
  • Albanian — Shqip
  • Amharic — አማርኛ
  • Arabic — العربية
  • Armenian — Հայերեն
  • Assamese — অসমীয়া
  • Aymara — Aymar aru
  • Azerbaijani — Azərbaycan dili
  • Bambara — Bamanankan
  • Basque — Euskara
  • Belarusian — Беларуская
  • Bengali — বাংলা
  • Bhojpuri — भोजपुरी
  • Bosnian — Bosanski
  • Bulgarian — Български
  • Cantonese — 廣州話
  • Catalan — Català
  • Cebuano — Sinugbuanong Binisayâ
  • Chichewa — Chichewa
  • Chinese (Simplified) — 简体中文
  • Chinese (Traditional) — 繁體中文
  • Corsican — Corsu
  • Croatian — Hrvatski
  • Czech — Čeština
  • Danish — Dansk
  • Dhivehi — ދިވެހި
  • Dogri — डोगरी
  • Dutch — Nederlands
  • English — English
  • Esperanto — Esperanto
  • Estonian — Eesti
  • Ewe — Eʋegbe
  • Filipino — Filipino
  • Finnish — Suomi
  • French — Français
  • Frisian — Frysk
  • Galician — Galego
  • Georgian — ქართული
  • German — Deutsch
  • Greek — Ελληνικά
  • Guarani — Avañe’ẽ
  • Gujarati — ગુજરાતી
  • Haitian Creole — Kreyòl ayisyen
  • Hausa — Hausa
  • Hawaiian — ʻŌlelo Hawaiʻi
  • Hebrew — עברית
  • Hindi — हिन्दी
  • Hmong — Hmoob
  • Hungarian — Magyar
  • Icelandic — Íslenska
  • Igbo — Asụsụ Igbo
  • Ilocano — Ilokano
  • Indonesian — Bahasa Indonesia
  • Irish — Gaeilge
  • Italian — Italiano
  • Japanese — 日本語
  • Javanese — Basa Jawa
  • Kannada — ಕನ್ನಡ
  • Kazakh — Қазақ тілі
  • Khmer — ភាសាខ្មែរ
  • Kinyarwanda — Ikinyarwanda
  • Konkani — कोंकणी
  • Korean — 한국어
  • Krio — Krio
  • Kurdish (Kurmanji) — Kurdî
  • Kurdish (Sorani) — کوردی
  • Kyrgyz — Кыргызча
  • Lao — ລາວ
  • Latin — Latina
  • Latvian — Latviešu
  • Lingala — Lingála
  • Lithuanian — Lietuvių
  • Luganda — Luganda
  • Luxembourgish — Lëtzebuergesch
  • Macedonian — Македонски
  • Maithili — मैथिली
  • Malagasy — Malagasy
  • Malay — Bahasa Melayu
  • Malayalam — മലയാളം
  • Maltese — Malti
  • Maori — Māori
  • Marathi — मराठी
  • Meiteilon (Manipuri) — ꯃꯤꯇꯩ ꯂꯣꯟ
  • Mizo — Mizo ṭawng
  • Mongolian — Монгол хэл
  • Myanmar (Burmese) — မြန်မာစာ
  • Nepali — नेपाली
  • Norwegian — Norsk
  • Odia (Oriya) — ଓଡ଼ିଆ
  • Oromo — Afaan Oromoo
  • Pashto — پښتو
  • Persian — فارسی
  • Polish — Polski
  • Portuguese — Português
  • Punjabi — ਪੰਜਾਬੀ
  • Quechua — Runa Simi
  • Romanian — Română
  • Russian — Русский
  • Samoan — Gagana Samoa
  • Sanskrit — संस्कृतम्
  • Scots Gaelic — Gàidhlig
  • Sepedi — Sepedi
  • Serbian — Српски
  • Sesotho — Sesotho
  • Shona — Shona
  • Sindhi — سنڌي
  • Sinhala — සිංහල
  • Slovak — Slovenčina
  • Slovenian — Slovenščina
  • Somali — Soomaali
  • Spanish — Español
  • Sundanese — Basa Sunda
  • Swahili — Kiswahili
  • Swedish — Svenska
  • Tajik — Тоҷикӣ
  • Tamil — தமிழ்
  • Tatar — Татар теле
  • Telugu — తెలుగు
  • Thai — ไทย
  • Tigrinya — ትግርኛ
  • Tsonga — Xitsonga
  • Turkish — Türkçe
  • Turkmen — Türkmençe
  • Twi — Twi
  • Ukrainian — Українська
  • Urdu — اردو
  • Uyghur — ئۇيغۇرچە
  • Uzbek — Oʻzbekcha
  • Vietnamese — Tiếng Việt
  • Welsh — Cymraeg
  • Xhosa — IsiXhosa
  • Yiddish — ייִדיש
  • Yoruba — Yorùbá
  • Zulu — IsiZulu
  • Breadcrumb

    1. Home
    2. Health and wellbeing
    3. Health services
    4. Managing your healthcare

    Northern Ireland Electronic Care Record (NIECR)

    The Northern Ireland Electronic Care Record (NIECR) is a computer system that health and social care staff can use to get information about your medical history. When treating or looking after you in hospital, they’ll need to know about any allergies, long term health conditions or medicine you take.

    Information included in NIECR

    Your health and social care information is needed to make sure you get the best care.

    The NIECR has information from existing electronic record systems from hospitals and clinics throughout Northern Ireland, as well as some information which is recorded directly in the system, where this is helpful to your care.

    This information includes:

    • lab tests
    • radiology results including x-rays
    • referrals
    • investigation requests
    • appointments
    • encounter and discharge letters from various HSC systems

    Emergency Care Summary Record

    Healthcare staff treating you may look at your Emergency Care Summary Record.

    To improve patient safety and care, the record has details about your allergies and medications which medical staff can check on the Northern Ireland Electronic Care Record (NIECR).

    Your Emergency Care Summary Record only includes:

    • your name, date of birth and gender
    • address and telephone number
    • current medication and any known allergies

    Your detailed medical notes aren't included in this record.

    Accessing records

    Only health and social care (HSC) staff treating you can access the NIECR for your Emergency Care Summary Record. An audit trail will check this.

    They'll ask for your permission first.

    This information will allow the doctor or nurse treating you to give you the best possible care.

    The NIECR is only accessible on HSC's secure network. 

    If you don't want information about your allergies or medications made available to NIECR through the Emergency Care Summary Record, you should tell your GP practice.

    Key Information Summary Record 

    If you have a long term health condition your GP will decide if you should have a Key Information Summary record (KIS) completed. 

    Health Care staff treating you in Northern Ireland will then be able to consult your KIS for details about your health, including relevant medical history and any wishes you may have about your treatment, including end of life care. 

    Information about a patient

    Your KIS record will include:

    • relevant medical history, including any long term conditions
    • agencies involved with you
    • list of care plans or self-management plans
    • your preferred treatment arrangements
    • resuscitation status
    • Advance Decision to Refuse Treatment (ADRT) in place

    Accessing your KIS

    Your Key Information Summary record will be held at your GP Practice and will only be shared with other Health Care professionals involved in your care, if you agree to this. 

    Your GP will ask for your consent for your Key Information Summary to be shared in NIECR.

    How your information is kept safe

    HSC staff have both a legal and an ethical duty to protect the confidentiality of your personal information.

    Regular checks are made on who has looked at your electronic personal information.

    The NIECR can only be accessed over the HSC secure network and patient data can be accessed only by the HSC staff who need to see it to support your care.

    How HSC can use NIECR

    The NIECR allows doctors to check your radiology and test results on computer, as soon as they are available, so your treatment can start sooner.

    If your GP refers you to a hospital, information about your health can be sent to, and be triaged by, your hospital doctor in electronic form rather by post.

    If you have a long term condition, such as diabetes, this information will be available in the NIECR,  so that the professionals looking after you will be able to see and update your record, making sure the latest information is available to those involved in your care.

    The Emergency Care Summary is already in use for urgent care and includes details of your medicine and allergies from your GP. This will now be in the NIECR and available to staff involved in your care, such as outpatient clinics.

    Letters about you sent to your GP from hospital will be included in the NIECR.  This will help inform staff looking after you about your care.

    Seeing your information

    You have a right under data protection legislation to get a copy of information held about you.

    If you want to see the information held about you, or ask about how it is used, the first step would be an informal approach to your GP or other HSC professional that you may be seeing.

    To formally request access to your NIECR, or any health and care record (a Subject Access Request) you need to write or speak to your GP Practice or the Health and Social Care Trust where you are receiving or have received care. 

    In most cases, the deadline for response will be one calendar month, although this can be extended to three months if a request is deemed ‘complex’.

    NIECR privacy notice

    The NIECR privacy notice, which gives information about how your personal information is used, can be viewed at:

    • NIECR privacy notice
    Share this page Share on Facebook (external link opens in a new window / tab) Share on X (external link opens in a new window / tab) Share by email (external link opens in a new window / tab)

    Managing your healthcare

    • Accessing medical or Health and Social Care records
    • Help with health costs
    • Medicines
    • Northern Ireland Electronic Care Record (NIECR)
    • Viewing your medical records online

    Help improve this page - send your feedback

    What do you want to do?
    Report a problem
    Which problem did you find on this page? (Tick all that apply)

    Messages

    You will not receive a reply. We will consider your feedback to help improve the site.

    Don't include any personal or financial information, for example National Insurance, credit card numbers, or phone numbers.

    What is your question about?

    What to do next

    Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

    If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

    Carer's Allowance

    Call 0800 587 0912
    Email 
    dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Discretionary support / Short-term benefit advance

    Call 0800 587 2750 
    Email 
    customerservice.unit@communities-ni.gov.uk

    Disability Living Allowance

    Call 0800 587 0912 
    Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Employment and Support Allowance

    Call 0800 587 1377

    Jobseeker’s Allowance

    Contact your local Jobs & Benefits office

    Personal Independence Payment

    Call 0800 587 0932

    If your query is about another benefit, select ‘Other’ from the drop-down menu above.

    Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

    For queries or advice about careers, contact the Careers Service.

    For queries or advice about Child Maintenance, contact the Child Maintenance Service.

    For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

    If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about:

    • Restrictions or regulations — contact the Department of Health
    • Travel advice (including self-isolation) — contact the Department of Health
    • Coronavirus (COVID-19) vaccinations — contact the Department of Health or Public Health Agency

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

    For queries or advice about criminal record checks, email ani@accessni.gov.uk

    Application and payment queries can be emailed to ema_ni@slc.co.uk

    For queries or advice about employment rights, contact the Labour Relations Agency.

    For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

    For queries about your GRONI account, email gro_nisra@finance-ni.gov.uk.

    For queries about the High Street Spend Local Scheme,  email HSSS.mail@economy-ni.gov.uk.

    For queries about:

    • Car tax, vehicle registration and SORN
      contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
       
    • Driver licensing and tests, MOT and vehicle testing
      contact the Driver & Vehicle Agency (DVA), Northern Ireland

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    For queries about your identity check, email nida@nidirect.gov.uk.

     

    For queries or advice about passports, contact HM Passport Office.

    For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

    For queries or advice about pensions, contact the Northern Ireland Pension Centre.

    If you wish to report a problem with a road or street you can do so online in this section.

    If you wish to check on a problem or fault you have already reported, contact DfI Roads.

    For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

    For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

    For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

    If you have a question about a government service or policy, you should contact the relevant government organisation directly.  We don't have access to information about you.

    Related sites

    • gov.uk
    • nibusinessinfo.co.uk

    Links to supporting information

    • Accessibility statement
    • Crown copyright
    • Terms and conditions
    • Privacy
    • Cookies
    • Twitter
    • Facebook
    • YouTube
    • RSS